Consumer Research Guide - Databases, Books & Web Links
Protect your money! Use the resources highlighted on this page to research purchases and companies, avoid scams and make smart financial decisions. If you've already been the victim of a bad company, you can also find information on how to file a complaint and resolve disputes. Be sure to check out our Money Sense page for workshops and online resources that focus on making the most of your money.
Can't find a database? Try the alphabetical listing!
Better Business Bureau
The Better Business Bureau (BBB) acts as a mutually trusted intermediary to resolve disputes between businesses and consumers, facilitates communication, and provides information on ethical business practices. Visit the BBB Web site to research a business or charity, file a complaint or go to the BBB Video News Center to watch a video addressing topics such as home improvement, financial tips, auto repair and identity theft.
Consumer Information Center
Get accurate, complete, and concise government information when, where, and how you need to make important life decisions.
Consumer Product Safety Commission
The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children.
National Consumer Law Center
America's foremost advocate for low-income consumer justice, and its leading expert on low-income consumer issues.
National Consumer League
Provides government, businesses, and other organizations with the consumer’s perspective on concerns including child labor, privacy, food safety, and medication information.
Ohio Attorney General Consumer Protection
Learn about the state’s consumer protection laws. Also file a consumer complaint, report or search for scams.
Six federal agencies with vastly different jurisdictions have joined together to create this "one stop shop" for U.S. Government recalls.
Free Product Reviews
Unbiased reviews of the latest technology.
In-depth articles with expert ratings and reviews to help make informed decisions.
Report the truth about what experts and users are saying.
eBay Reviews & Guides
See comments and ratings for specific products, all written by eBay's members.
Reliable source for valuable consumer insight, unbiased advice, in-depth product evaluations and personalized recommendations.
Ratings and reviews on furnaces, central air conditioners, and heat pumps. There are more than 10,000 reviews from homeowners and contractors, as well as extensive collections of product details, such as ratings, efficiency and capacity.
Well-known consumer advocate and talk show host.
Consumer Information Center
One-stop shopping center for both print and electronic federal consumer information.
Great source for deals, rebates, coupons.
Money Sense Events and Information from WCPL
Money Sense is our series of financial education workshops. Miss an event? View the presentations or listen to audio recordings here. The site also contains a complete series of financial education modules from FINRA.
Opt Out Services
Stop Unwanted Mail
Reduce the amount of unsolicited mail in your mailbox, while helping to preserve the environment.
Direct Marketing Association
DMA's Mail Preference Service will help to remove your name and address from prospect mailing lists.
Subscribe to no longer receive telemarketing calls.
Credit & Debt Resources
Request a free credit file disclosure, commonly called a credit report, once every 12 months.
Reviews of more than 500 credit cards in 60 different categories.
Federal Trade Commission – Credit & Loans
Find FTC information and consumer publications on credit topics such as Credit Repair and Fair Debt Collection.