Catalog User's Guide


Digital representation of the catalog.
Instructions and troubleshooting tips for using the catalog.

About the Catalog

  • One catalog, two ways to search: Encore or Classic
  • What's the difference? Encore catalog searches have many advantages:
    • Advanced searching
    • Direct search for digital content
    • Direct search for articles and databases

About this Service

Take Advantage of These Time-Saving Features!

  • Search for an item online, check availability and place it on hold prior to visiting the Library
  • Renew materials online instead of in person or by telephone
  • Check due dates and review your account from the comfort of your home
  • Place a hold on new releases and bestsellers
  • Read book reviews and chapter excerpts online
  • Send catalog information to yourself and others via email

Access My Account

Access the Catalog

Ask a Question About My Account

Access My Account

Check Due Dates

Renew Materials

Review/Freeze/Cancel a Hold

Review Fines

Pay Fines Online

Save Lists for Checkout

Save Your Reading History

Change Your Personal Information

Change Your Notice Preference

Check Library Card Expiration Date

My Account -- Tips and Troubleshooting






Access My Account

  • Access the My Account login screen by doing one of the following
    • Click on the My Account Log in icon in the left hand column of the Library's website, or...
    • Select Access My Account from the Catalog drop-down menu on the Library's website, or...
    • If you are already in the Catalog, click the Log in to My Account link in the upper right corner of the screen
  • Enter your name and your 14-digit library card number
  • Click Submit

Check Due Dates

  • Access your account.
  • Click on the Checked Out Items button.
  • A list of the items you currently have out and their due dates will display on the lower half of the screen
  • (If items are overdue, charges up through the current day will be shown)

Renew Materials

  • Access your account.
  • A list of the items you currently have out and their due dates will display on the lower half of the screen
  • Click in the box(es) (in the Renew column) next to the individual item(s) you wish to renew and click the Renew Selected button (or renew all your items by clicking the Renew All button)
  • If your renewals are successful, a new due date will appear in the Status column. If the items cannot be renewed, a message will appear on the screen
  • Note: Renewals must be completed by midnight on due date to avoid overdue fines.
  • Note: Having difficulty renewing an item online? If so, check to see if your library card is expired.

Review, Freeze or Cancel a Hold

  • Access your account.
  • Click on the Hold button on the left side of the screen (If you haven't placed any items on Hold, the Hold button will not appear)
  • A list of your filled and unfilled holds and your position in the queue for each item will display
  • If you happen to be next in the queue for a particular item, the date this item is due to be returned (assuming the current patron returns it on time) will display
  • To cancel a hold for an item, click in the box next to that item (in the Cancel column) and then click the Update List button
  • You may also "Freeze" a hold (unless the item is currently available). Freezing a Hold deactivates it, allowing others in the queue to receive the item ahead of you, until you reactivate the Hold. (This is useful if you will be out of town for an extended period, or you have other reading you'd like to catch up on before receiving this particular item being held.) To freeze a Hold for an item, click in the box next to that item (in the Freeze column) and then click the Update List button

Review Fines

  • Access your account.
  • Click on the Unpaid Fines button on the left side of the screen (If you have no fines, the Unpaid Fines button will not appear)
  • A list of fines for materials you returned overdue (and any other charges) will appear

Pay Fines Online

  • Access your account.
  • Click on the Unpaid Fines button on the left side of the screen to display fines and charges
  • Click on the Pay Online button
  • A pop-up window appears containing three sections: Fees/Fines, Billing Information, and Credit Card Information
  • In the Fees/Fines section, select the charges you wish to pay by clicking on the checkbox next to the charge (Use the Clear All and the Select All buttons to clear or select all checkboxes)
  • Payment total will be calculated and displayed automatically at the bottom of the Fees/Fines section
  • In the Billing Information section, enter the Name, Address, City, State, and Zip Code of the credit card holder (Entering an email address is optional)
  • In the Credit Card Information section, enter the credit card number (MasterCard, Visa or Discover cards only), the card’s expiration date, and the card’s security code
  • Click on the Submit button
  • Another pop-up window appears and prompts you to confirm that the payment information you entered is correct and complete. Complete the transaction by clicking on the Submit button, or cancel it by clicking on the Cancel button
  • After submitting the transaction, a payment receipt is displayed which can be printed by clicking on the Print button
  • Click on the OK button to close this window. You will be returned to the unpaid fines screen of your record. Click on the refresh button of your browser to update your record

Paying Fines Online: Frequently Asked Questions

Why don’t I see an Unpaid Fines button?

  • If you have no fines, the Unpaid Fines button will not appear.

Why don’t I see a Pay Online button?

  • If the fines on your account total less than $1.00, the Pay Online button will not appear.

What do I do when a Security Information pop-up box appears?

  • If you use Internet Explorer, a Security Information pop-up box may appear with the following prompt: "This page contains both secure and nonsecure items. Do you wish to display the nonsecure items?" Simply click Yes to continue. To avoid security messages in the future, see Your Account – Tips and Troubleshooting.

What is a security code and where do I find it on my credit card?

  • Your credit card’s security code is a three digit number found on the back of the card at the far right end of the signature strip.

Why has my payment been declined?

  • Make sure that you are using either a MasterCard, Visa or Discover card. Make sure that the billing information you’ve entered matches the billing information your credit card company has on file. Lastly, make sure that you’ve entered the credit card number, expiration date, and security code correctly. If your payment is still declined, please visit the Library to pay your fine.

Why am I being told to visit the library to pay my fines?

  • If the fines you’ve selected to pay total less than $1.00, you cannot pay online.

Why are the fines I’ve just paid online still on my record?

  • Remember to refresh your browser after you’ve completed your online payment to update your record: click on your browser’s refresh button or press F5.

Will I be emailed a copy of the payment receipt?

  • If an email address was entered in the Billing Information section of the payment form, a copy of the receipt will be sent to that address.

Save Lists for Checkout

  • Save records using any of the following methods: clicking on the Save Records button when viewing an individual record, marking records on a page by marking the checkbox next to the title(s) and then clicking on Save Marked Records button, or saving all records on a page by clicking on the Save All On Page button
  • View your saved records by clicking on the View Saved button
  • Click on Save to My Lists button to add saved records to a list
  • You will be prompted to log in to your account (if you are already logged in, the login process will be skipped)
  • Use the menu to select an existing list or to create a new list and then click the Submit button
  • If you are creating a new list, enter a name and description for the list

View, Edit, or Export Your List(s)

  • Access your account.
  • If you are already logged in, simply click on the Return to Your Record link located in the upper right corner of the web page.
  • Once in your account, click on the My Lists button
  • Select the list you would like to view, edit, or export by clicking on the list's name
  • When viewing materials in a list, you may sort by title, author, or date added
  • When editing your list, use the Delete Marked or Delete All buttons to remove items from your list
  • To export your list, click on the Export List button
  • To return to My Lists, click on the Back to My Lists button

Save Your Reading History

Used to save a list of materials you have checked out previously.

Please read before deciding whether to opt in to My Reading History. In compliance with federal, state, and local statute, the Library could be required to provide details of your borrowing record (your account), including Reading History, if requested by an authorized government agency

Should you decide that you no longer wish to keep a Reading History, you may opt out at any time.

  • Access your account.
  • Click on the My Reading History button on the right side of the screen
  • If you have not yet opted in: Click on the Opt In button in the lower left corner of the screen. Once you opt in, items will be added to your history list from this point forward as they are checked out
  • If you have already opted in: A list of the materials you have checked out since opting in will display. The list will include the title, author, checkout date, and copy number for each item
  • If you wish to remove one or more items from your reading history, simply click in the box next to that item (in the Mark column) and then click the Delete Marked button (or click Delete All to delete all items from your reading history)

How to Opt Out of Reading History

  • You must first delete all items from your history (see above) before you are able to opt out
  • Once you have deleted all history items, click the Opt Out button in the lower left corner of the screen

Change Your Personal Information

  • Access your account.
  • Click on the Modify Personal Info button on the right side of the screen
  • Enter your current telephone number including area code
  • Enter your current email address
  • Select your notice preference. Click Telephone to receive notices via automated phone message. Click Email to receive notices via email and text. See the Notice Preference section for more instructions.
  • Notes: Changes to your mailing address cannot be made online. These changes must be made in person at the Library, and require proof of current address

Change Your Notice Preference

You may elect to receive notifications via automated phone message or via email and text by simply modifying your personal information (see above).

Automated Phone Message Notices

If you elect phone notices, the following types of notices will be sent to you via the telephone number you provide in your personal information:

  • Hold Pickup Notice
  • 1st Overdue Notice
  • 2nd Overdue Notice
  • Notes:
    • Item titles will NOT be identified in the phone message.
    • Two attempts will be made to reach you via phone.
    • A print notice will be sent via regular mail if we are unable to reach you via the phone number listed.

Email Notices / a.k.a. Express Notices

If you elect email notices, the following types of notices will be sent to you via the email address you provide in your personal information:

  • Hold Pickup Notice
  • 1st Overdue Notice
  • 2nd Overdue Notice
  • Courtesy Notice
  • Hold Cancellation Notice
  • Notes:
    • You must enter a valid email address to receive email Notices
    • Item titles will be listed on email notices and will be visible to all who have access to the email account
    • To help ensure that notices are not blocked, please add these addresses to your email address book: notices@wcpl.lib.oh.us, wcplpub@wcpl.lib.oh.us

Text Alerts (optional)

You may elect to receive text alerts in addition to email notices. Text alerts will alert you that an item is coming due, an item is on hold, or an item is overdue. Text alerts will refer you to your online account for more detailed information.

  • Access your account.
  • Click on the Modify Personal Info button on the right side of the screen
  • Click Email to receive notices via email and text
  • Enter your current email address
  • Enter one comma with NO SPACE directly after the email address
  • Type in your 10-digit mobile phone number (no hyphens)
  • Type @sms.oplin.org directly after your mobile number (no spaces)
  • Example: myemailaddress@yahoo.com,9371234567@sms.oplin.org
  • Notes:
    • You must sign up for email alerts in addition to text alerts
    • Your mobile phone must be set up to accept text messages
    • Standard messaging rates will apply

Types of Notices:

  • Hold Notice - sent when a requested item is available. Items will be held for seven (7) days from the date it becomes available, except for DVDs, Blu-rays, Video Games, and Magazines which will be held for five (5) days. If the item is not picked up within the specified amount of time, it will go to the next person on the hold list or be re-shelved.
  • First Overdue Notice - sent when an item is one (1) week overdue.
  • Second Overdue Notice - sent when an item is four (4) weeks overdue.
  • *Billed Notice - always sent via regular mail when an item is six (6) weeks overdue.
  • Courtesy Notice - sent to remind you of upcoming due dates. A notice is sent three (3) days prior to the due date for items with loan periods longer than one week and one (1) day prior to the due date for items with a one-week loan period. No notices are sent for items with less than a one-week loan period.
  • Hold Cancellation Notice - sent when a held item is not picked up by the patron.

Check Library Card Expiration Date

  • Access your account.
  • Your library card expiration date is listed under your personal information.
  • Note: Changes to your library card expiration date cannot be made online. If you have a New Patron, Teacher, Home-bound, or non-Ohio account and your library card is expired, you will be unable to check out items from the Digital Collection, use self-checkout, renew an item online or place an item on hold online. Please visit the Library and present a picture ID and proof of current address (driver’s license or military license showing a current address or a license and a bill with your current address). To renew an item immediately or place an item on hold, simply call the Library for assistance.

My Account -- Tips and Troubleshooting


Avoiding Security Messages

We have SSL (Secured Sockets Layer) activated on our catalog. SSL is a method of encrypting Web pages containing sensitive information.

In order to avoid seeing security warnings and to have auto-fill/AutoComplete work when accessing your Library account, consider making the following changes to your browser's settings. These instructions apply to recent versions of Internet Explorer.

Enable AutoComplete

  • Go to Tools and click on Internet Options
  • Click on Content tab
  • Click on AutoComplete button
  • Checkmark all
  • Click OK

Display Mixed Content is Enabled

  • Go to Tools and click on Internet Options
  • Click on Security tab
  • Click on Custom Level button
  • Scroll down about halfway to Display mixed content and select Enable
  • Click OK

Add our Patron Login Page to Trusted Sites

  • Go to Tools and click on Internet Options
  • Click on Security tab
  • Click on Trusted Sites
  • Click on Sites
  • Add this site: https://ecatalog.wclibrary.info/patroninfo
  • Uncheck Require server verification (https://) for all sites in this zone
  • Click OK

Access My Account

Access the Catalog

Browser & Screen Resolution

Enabling Cookies

Deleting Temporary Internet Files & Cookies

Enabling Java & Javascript

Updating Pop-up Blocker

Updating Content Advisor

Firewalls / Security Suites

Reporting Catalog Problems






Browser & Screen Resolution

  • Internet Explorer 5 or higher, Netscape 6 or higher, or FireFox 2 or higher is recommended
  • The Catalog is best viewed at a screen resolution of 800 x 600 pixels or greater

Enabling Cookies

  • Your browser must be set to accept cookies from our website in order to log in and perform functions in your account (update your personal information, place holds, renew items, etc.).
  • Instructions to enable cookies in Internet Explorer 9:
    • Click on Tools
    • Choose Internet Options
    • Click on Privacy tab
    • Click on Advanced button
    • Check the Override automatic cookie handling box
    • Enable/accept cookies
    • Click on Always allow session cookies
    • Click OK
    • Restart your browser
  • Instructions to enabling cookies in Firefox
  • Instructions to enabling cookies in Safari 3

Deleting Temporary Internet Files & Cookie Files

Instructions to delete temporary Internet files, history, and cookies in Internet Explorer 9

Enabling Java & Javascript

Updating Pop-up Blocker

  • If you use Internet Explorer's Pop-up Blocker feature, you must disable the Pop-up Blocker in order for the Catalog and Library's website to function properly.
  • Instructions to disable the pop-up blocker for selected sites in Internet Explorer 9
    • Click on Tools
    • Choose Internet Options
    • Click on Privacy tab
    • If Turn on Pop-up Blocker IS NOT checked, then Pop-Up Blocker is NOT enabled. Click OK and you are done
    • If Turn On Pop-up Blocker IS checked, then Pop-up Blocker IS enabled.
    • Click Settings
    • Under Exceptions, add these 2 Library websites:
      • http://ecatalog.wclibrary.info
      • www.wclibrary.info
    • Click OK
    • Restart your browser

Updating Content Advisor

  • If you are use Internet Explorer's Content Advisor feature, you must enable access to the Catalog and the Library's website.
  • Instructions to update the Content Advisor in Internet Explorer 9:
    • Click on Tools
    • Choose Internet Options
    • Click on Content tab
    • Under Content Advisor, if Content Advisor is enabled, click Settings
    • Under Approved Sites, add these 2 Library websites:
      • http://ecatalog.wclibrary.info
      • www.wclibrary.info
    • Click OK
    • Restart your browser

Firewalls/Security Suites

  • Sometimes firewalls and security suites block access to sites, including the Catalog. Check to make sure that your software does not block cookies and that browser privacy is disabled. In addition, you may need to temporarily disable your firewall to successfully log in. You can then enable your firewall when you are finished using the Library's website/catalog. To disable and enable your firewall and/or security suite, follow the instructions provided with your software.

Reporting Catalog Problems

  • Ask a Librarian and describe your problem.
  • Please be sure to include the following information in your email:
    • Where you were when the problem occurred (home, work, etc.)
    • Date and time when the problem occurred
    • The nature of the problem
    • Any error message you may have received
  • Emails are typically responded to within one business day. If you need a more immediate response, call 937/433-8091, ext. 2 during the Library's open hours.

Access My Account

Access the Catalog