Choose one of the options below for more information and instructions on using eCatalog.

eCatalog
Check Your Library Account
- Policies (Fines, Limits & Privacy)
- Check Your Due Dates
- Renew Checked-out Materials
- Review/Freeze/Cancel Your Holds
- Review Your Fines
- Pay Your Fines Online
- Save Lists for Checkout
- Save Your Reading History
- Change Your Personal Information
- Change Your Notice Preference
- Check Your Library Card Expiration Date
- Your Account -- Tips and Troubleshooting
Search for Materials in the Catalog
- Search Tips
- Placing Library Materials on Hold
- Save Preferred Searches
- Rate Library Materials/Review Your Ratings
- Get Reviews, Excerpts, and Additional Info
Get a Library Card

eCatalog Tips & Troubleshooting, Report a Problem






About eCatalog:

Our online catalog offers these time-saving features:
  • Search for library materials and check availability online prior to visiting the library
  • Renew materials online instead of in person or by telephone
  • Check due dates and review your account from the comfort of your home
  • Place a hold on copies of bestsellers and other library materials
  • Read book reviews and chapter excerpts online
  • Send catalog information to yourself and others via email
Access eCatalog













Check Your Library Account
  • Access the My Account login screen by doing one of the following:
    • Click on the My Account Log in icon in the left hand column of the Library's website, or...
    • Select Access My Account from the eCatalog drop-down menu on the Library's website, or...
    • If you are already in eCatalog, click the Log in to My Account link in the upper right corner of the screen
  • Enter your name and your 14-digit library card number
  • Click Submit


To see which materials you have checked out and when they are due:
  • Access your account (see above)
  • Click on the Checked Out Items button.
  • A list of the items you currently have out and their due dates will display on the lower half of the screen
  • (If items are overdue, charges up through the current day will be shown)
To renew checked-out materials:
  • Access your account (see above)
  • A list of the items you currently have out and their due dates will display on the lower half of the screen
  • Click in the box(es) (in the Renew column) next to the individual item(s) you wish to renew and click the Renew Selected button (or renew all your items by clicking the Renew All button)
  • If your renewals are successful, a new due date will appear in the Status column. If the items cannot be renewed, a message will appear on the screen
  • Note: Renewals must be completed by midnight on due date to avoid overdue fines.
  • Note: Having difficulty renewing an item online? If so, check to see if your library card is expired.
To review, freeze or cancel your hold):
  • Access your account (see above)
  • Click on the Hold button on the left side of the screen (If you haven't placed any items on Hold, the Hold button will not appear)
  • A list of your filled and unfilled holds and your position in the queue for each item will display
  • If you happen to be next in the queue for a particular item, the date this item is due to be returned (assuming the current patron returns it on time) will display
  • To cancel a hold for an item, click in the box next to that item (in the Cancel column) and then click the Update List button
  • You may also "Freeze" a hold (unless the item is currently available). Freezing a Hold deactivates it, allowing others in the queue to receive the item ahead of you, until you reactivate the Hold. (This is useful if you will be out of town for an extended period, or you have other reading you'd like to catch up on before receiving this particular item being held.) To freeze a Hold for an item, click in the box next to that item (in the Freeze column) and then click the Update List button
To see any fines you've accrued for materials you've already returned:
  • Access your account (see above)
  • Click on the Unpaid Fines button on the left side of the screen (If you have no fines, the Unpaid Fines button will not appear)
  • A list of fines for materials you returned overdue (and any other charges) will appear
To pay your fines online:
  • Access your account (see above)
  • Click on the Unpaid Fines button on the left side of the screen to display fines and charges
  • Click on the Pay Online button
  • A pop-up window appears containing three sections: Fees/Fines, Billing Information, and Credit Card Information
  • In the Fees/Fines section, select the charges you wish to pay by clicking on the checkbox next to the charge (Use the Clear All and the Select All buttons to clear or select all checkboxes)
  • Payment total will be calculated and displayed automatically at the bottom of the Fees/Fines section
  • In the Billing Information section, enter the Name, Address, City, State, and Zip Code of the credit card holder (Entering an email address is optional)
  • In the Credit Card Information section, enter the credit card number (MasterCard, Visa or Discover cards only), the cardís expiration date, and the cardís security code
  • Click on the Submit button
  • Another pop-up window appears and prompts you to confirm that the payment information you entered is correct and complete. Complete the transaction by clicking on the Submit button, or cancel it by clicking on the Cancel button
  • After submitting the transaction, a payment receipt is displayed which can be printed by clicking on the Print button
  • Click on the OK button to close this window. You will be returned to the unpaid fines screen of your record. Click on the refresh button of your browser to update your record
Paying Fines Online: Frequently Asked Questions
  1. Why donít I see an Unpaid Fines button?
    If you have no fines, the Unpaid Fines button will not appear.

  2. Why donít I see a Pay Online button?
    If the fines on your account total less than $1.00, the Pay Online button will not appear.

  3. What do I do when a Security Information pop-up box appears?
    If you use Internet Explorer, a Security Information pop-up box may appear with the following prompt: "This page contains both secure and nonsecure items. Do you wish to display the nonsecure items?" Simply click Yes to continue. To avoid security messages in the future, see Your Account Ė Tips and Troubleshooting.

  4. What is a security code and where do I find it on my credit card?
    Your credit cardís security code is a three digit number found on the back of the card at the far right end of the signature strip.

  5. Why has my payment been declined?
    Make sure that you are using either a MasterCard, Visa or Discover card. Make sure that the billing information youíve entered matches the billing information your credit card company has on file. Lastly, make sure that youíve entered the credit card number, expiration date, and security code correctly. If your payment is still declined, please visit the Library to pay your fine.

  6. Why am I being told to visit the library to pay my fines?
    If the fines youíve selected to pay total less than $1.00, you cannot pay online.

  7. Why are the fines Iíve just paid online still on my record?
    Remember to refresh your browser after youíve completed your online payment to update your record: click on your browserís refresh button or press F5.

  8. Will I be emailed a copy of the payment receipt?
    If an email address was entered in the Billing Information section of the payment form, a copy of the receipt will be sent to that address.

Use the My Lists feature to save lists of materials:
  • Save records using any of the following methods: clicking on the Save Records button when viewing an individual record, marking records on a page by marking the checkbox next to the title(s) and then clicking on Save Marked Records button, or saving all records on a page by clicking on the Save All On Page button
  • View your saved records by clicking on the View Saved button
  • Click on Save to My Lists button to add saved records to a list
  • You will be prompted to log in to your account (if you are already logged in, the login process will be skipped)
  • Use the menu to select an existing list or to create a new list and then click the Submit button
  • If you are creating a new list, enter a name and description for the list


  • To view, edit, or export your list(s), access your account. If you are already logged in, simply click on the Return to Your Record link located in the upper right corner of the web page.
  • Once in your account, click on the My Lists button
  • Select the list you would like to view, edit, or export by clicking on the list's name
  • When viewing materials in a list, you may sort by title, author, or date added
  • When editing your list, use the Delete Marked or Delete All buttons to remove items from your list
  • To export your list, click on the Export List button
  • To return to My Lists, click on the Back to My Lists button
To save a Reading History list of materials you have checked out previously:
Note - Please read before deciding whether to opt in to My Reading History: In compliance with federal, state, and local statute, the Library could be required to provide details of your borrowing record (your account), including Reading History, if requested by an authorized government agency
  • Access your account (see above)
  • Click on the My Reading History button on the right side of the screen
  • If you have not yet opted in: Click on the Opt In button in the lower left corner of the screen. Once you opt in, items will be added to your history list from this point forward as they are checked out
  • If you have already opted in: A list of the materials you have checked out since opting in will display. The list will include the title, author, checkout date, and copy number for each item
  • If you wish to remove one or more items from your reading history, simply click in the box next to that item (in the Mark column) and then click the Delete Marked button (or click Delete All to delete all items from your reading history)
Note: Should you decide that you no longer wish to keep a Reading History, you may opt out at any time:
  • You must first delete all items from your history (see above) before you are able to opt out
  • Once you have deleted all history items, click the Opt Out button in the lower left corner of the screen
To change your Personal Information on file with the Library:
  • Access your account (see above)
  • Click on the Modify Personal Info button on the right side of the screen
  • Enter your current telephone number including area code
  • Enter your current email address
  • Select your notice preference. Click Telephone to receive notices via automated phone message. Click Email to receive notices via email and text. See the Notice Preference section for more instructions.
  • Notes: Changes to your mailing address cannot be made online. These changes must be made in person at the Library, and require proof of current address
To change your Notice Preference:

You may elect to receive notifications via automated phone message or via email and text by simply modifying your personal information (see above).

Automated Phone Message Notices*
If you elect phone notices, the following types of notices will be sent to you via the telephone number you provide in your personal information:
  • Hold Pickup Notice
  • 1st Overdue Notice
  • 2nd Overdue Notice
  • Notes:
    • Item titles will NOT be identified in the phone message.
    • Two attempts will be made to reach you via phone.
    • A print notice will be sent via regular mail if we are unable to reach you via the phone number listed.
Email Notices* (a.k.a. Express Notices)
If you elect email notices, the following types of notices will be sent to you via the email address you provide in your personal information:
  • Hold Pickup Notice
  • 1st Overdue Notice
  • 2nd Overdue Notice
  • Courtesy Notice
  • Hold Cancellation Notice
  • Notes:
    • You must enter a valid email address to receive email Notices
    • Item titles will be listed on email notices and will be visible to all who have access to the email account
    • To help ensure that notices are not blocked, please add these addresses to your email address book: notices@wcpl.lib.oh.us, wcplpub@wcpl.lib.oh.us
Text Alerts (optional)
You may elect to receive text alerts in addition to email notices. Text alerts will alert you that an item is coming due, an item is on hold, or an item is overdue. Text alerts will refer you to your online account for more detailed information.
  • Access your account (see above)
  • Click on the Modify Personal Info button on the right side of the screen
  • Click Email to receive notices via email and text
  • Enter your current email address
  • Enter one comma with NO SPACE directly after the email address
  • Type in your 10-digit mobile phone number (no hyphens)
  • Type @sms.oplin.org directly after your mobile number (no spaces)
  • Example: myemailaddress@yahoo.com,9371234567@sms.oplin.org
  • Notes:
    • You must sign up for email alerts in addition to text alerts
    • Your mobile phone must be set up to accept text messages
    • Standard messaging rates will apply
Types of Notices:
  • Hold Notice - sent when a requested item is available. Items will be held for seven (7) days from the date it becomes available, except for DVDs, Blu-rays, Video Games, and Magazines which will be held for five (5) days. If the item is not picked up within the specified amount of time, it will go to the next person on the hold list or be re-shelved.
  • First Overdue Notice - sent when an item is one (1) week overdue.
  • Second Overdue Notice - sent when an item is four (4) weeks overdue.
  • *Billed Notice - always sent via regular mail when an item is six (6) weeks overdue.
  • Courtesy Notice - sent to remind you of upcoming due dates. A notice is sent three (3) days prior to the due date for items with loan periods longer than one week and one (1) day prior to the due date for items with a one-week loan period. No notices are sent for items with less than a one-week loan period.
  • Hold Cancellation Notice - sent when a held item is not picked up by the patron.

To check your library card expiration date:
  • Access your account (see above)
  • Your library card expiration date is listed under your personal information.
  • Note: Changes to your library card expiration date cannot be made online. If you have a New Patron, Teacher, Home-bound, or non-Ohio account and your library card is expired, you will be unable to check out items from the Digital Collection, use self-checkout, renew an item online or place an item on hold online. Please visit the Library and present a picture ID and proof of current address (driverís license or military license showing a current address or a license and a bill with your current address). To renew an item immediately or place an item on hold, simply call the Library for assistance.
Your Account -- Tips and Troubleshooting:

Avoiding security messages and enabling AutoComplete
We have activated SSL (Secured Sockets Layer) on our catalog. SSL is a method of encrypting Web pages containing sensitive information.
In order to avoid seeing security warnings and to have auto-fill/AutoComplete work when accessing your library account, consider making the following changes to your browser's settings. These instructions apply to recent versions of Internet Explorer.
Ensure AutoComplete is active:
  1. Go to Tools and click on Internet Options
  2. Click on Content tab
  3. Click on AutoComplete button
  4. Checkmark all
  5. Click OK
Ensure Display Mixed Content is enabled:
  1. Go to Tools and click on Internet Options
  2. Click on Security tab
  3. Click on Custom Level button
  4. Scroll down about halfway to Display mixed content and select Enable
  5. Click OK
Add our patron login page to Trusted Sites:
  1. Go to Tools and click on Internet Options
  2. Click on Security tab
  3. Click on Trusted Sites
  4. Click on Sites
  5. Add this site: https://ecatalog.wclibrary.info/patroninfo
  6. Uncheck Require server verification (https://) for all sites in this zone
  7. Click OK
Access My Account Login

Access eCatalog












Search for Library Materials in the Catalog and Check Their Availability
  • Access eCatalog by doing one of the following:
    • Select Search the Catalog from the eCatalog drop-down menu on the Library's website, or...
    • If you are already in eCatalog or My Account, click the Start Over link in the upper right corner of the screen, or the Search Catalog button on the left side of the My Account screens
  • Choose an index to search (title, author, subject, keyword, etc.) from the first drop-down menu (or, click the Advanced Search button to limit your search further - see advanced search tips here)
  • Enter a word or phrase in the text box (see our basic Search Tips for advice on what to enter)
  • Choose which portion of the Library's collection you want to search from the second drop-down menu
  • Click the Submit button or press the Enter key - the results of your search will display
  • From the list of Search Results, click on the item you are interested in - a list of titles will display (if only one title is associated with the item you chose, the catalog will skip directly to the Details Screen)
  • From the list of titles found (if more than one), click on the item you are interested in
  • A Details Screen will display information about the title, as well as the number of copies in the Library system, location of those copies, and the current status/availability of each copy. (Note: If an item is needed immediately and has a "checked in" status, please call the library.)
  • You may also place an item on Hold from this screen (See: Placing Library Materials on Hold)
Access eCatalog


Can't find an item in the Library's collection or the item is not available? You may be able to obtain it from another Library through SearchOhio, OhioLink or Interlibrary Loan.










Search Tips

Searching by Title:

Type as much or as little of the title as you want. For example:
  • merchant of venice
  • merchant of v
  • merchant
Searching by Author:

Type the author's or artist's last name first. For example:
  • shakespeare
  • shakespeare, william
  • angelou, m
Searching by Keyword:

Type the keyword you want to find. For example:
  • good to great
  • Indian cooking
Searching by Subject:

Type as much or as little of the subject as you want. For example:
  • children's rights
  • motion pictures
  • United States History Civil War, 1861-1865
The subject search uses a specific, controlled vocabulary for describing Library materials. If you do not find what you are looking for in the subject index, try a keyword search or ask a librarian for assistance.
Advanced Search Tips:

  • Adjacency - Multiple words are searched together as one phrase
    Example: world health organization
  • Wildcards - Words may be right-hand trunctated using an asterisk:
    • "*" for 1-5 characters
    • "**" for open-ended truncation
    • "?" to replace a single character anywhere within a word
    Example: environment* polic*
    Example: inter**
    Example: wom?n
  • Boolean Operators - Use "and" or "or" to specify multiple words in any field, any order. Use "and not" to exclude words
    Example: stocks and bonds
    Example: (alaska or canada) and (adventure and not vacation)
  • Proximity Operators - Use "near" to specify words close to each other, in any order
    Example: california near university


Access eCatalog












Placing Library Materials on Hold
  • Access eCatalog by doing one of the following:
    • Select Search the Catalog from the eCatalog drop-down menu on the Library's website, or...
    • If you are already in eCatalog or My Account, click the Start Over link in the upper right corner of the screen, or the Search Catalog button on the left side of the My Account screens
  • Choose an index to search (title, author, subject, keyword, etc.) from the first drop-down menu
  • Enter a word or phrase in the text box
  • Choose which portion of the Library's collection you want to search from the second drop-down menu
  • Click the Submit button or press the Enter key - the results of your search will display
  • From the list of Search Results, click on the item you are interested in
  • From the list of titles found, click on the Hold button for the item(s) you wish to place on hold
  • You will be prompted to log in to your Account (if you are already logged in, the login process will be skipped)
  • To log in, enter your name and your 14-digit library card number, and click the Submit button.
  • Select a pickup location and click the Submit button to finish placing the hold
  • Note: If for some reason a hold may not be placed on an item, you will receive a message to see a librarian for assistance
  • Note: Having difficulty placing an item on hold online? If so, check to see if your library card is expired or close to expiring.
To check the status of materials you placed on hold
  • See instructions here
Access eCatalog












Saving Preferred Searches

Have a favorite author or subject for which you often search? Save your search criteria as a Preferred Search and perform the same search later with just one click. It's a great way to quickly find out when new materials that match your criteria have been added to the Library's collection!
  • Log in to your Account (see instructions here)
  • Begin a new catalog search by clicking the Search Catalog button on the left side of the screen, or the Start Over link in the upper right corner of the screen
  • Search for your favorite author, subject, title, etc. (see instructions here for help), or create an advanced search (see tips here) including limits
  • When your search results are displayed, click the Save as Preferred Search button near the middle of the screen
  • The next time you log in to My Account, click the Preferred Searches button on the right side of the screen to see a list of your saved searches
  • Click on the Search link to the right of any of your listed Preferred Searches, and the search is automatically executed for you, displaying the search results
  • You can also be alerted when new materials are added to the Library's collection which meet your search criteria. Just check the Mark for Email box to the left of any search name listed in your Preferred Searches and click the Update List button to start receiving alerts. Be sure that the Personal Information associated with your account includes your current email address
Access eCatalog












Rating Library Materials

Share your opinions of Library materials with other users, and use others' opinions to help inform your selections!
  • Search the catalog by author, subject, title, etc. (see instructions here for help)
  • From the Details Screen of the item you're interested in, click on the Rating stars under "Additional Info" on the right side of the screen
  • You will be prompted to log in to your Account (if you are already logged in, the login process will be skipped)
  • To log in, enter your name and your 14-digit library card number, and click Submit
  • Click on the star rating that bests represents how you feel about the item:
Screen Shot of Ratings Table
  • All items you have rated can be seen by clicking the Return to Your Record link in the top right corner of the screen, then clicking the My Ratings button on the right side of the screen
  • Individual ratings may be deleted by clicking in the box next to an item (in the Mark column) and then clicking the Delete Marked button (or click Delete All to delete all rated items)


Access eCatalog












Getting Reviews, Excerpts, and Additional Information

Many of the items in eCatalog have additional information about the material, such as tables of contents, first chapters or excerpts, summaries, and reviews. To access this additional information:
  • Search the catalog by author, subject, title, etc. (see instructions here for help)
  • From the Details Screen of the item you are interested in, click on the cover art (i.e., picture of the book cover, DVD cover, etc.) under "Additional Info" on the right side of the screen. (Some materials will not have accompanying cover art. If cover art is not shown for an item, you will not be able to access reviews, excerpts, or other additional information for that item.)
  • An "Additional Information" screen will display, with links to the types of information available for that particular item.
  • Click on the link for the information you are interested in.
  • A screen with that additional information will display.


Access eCatalog














Tips & Troubleshooting

We are not always able to reproduce errors and resolve problems with the catalog because every workstation (computer setup, software, Web browser, etc.) is unique. The following tips, however, can help ensure your success in using the catalog and accessing your account.

Tips for Using eCatalog:
  • Internet Explorer 5 or higher, Netscape 6 or higher, or FireFox 2 or higher is recommended
  • eCatalog is best viewed at a screen resolution of 800 x 600 pixels or greater
Enable Cookies
Your browser must be set to accept cookies from our website in order to log in and perform functions in your account (update your personal information, place holds, renew items, etc.).

Instructions to enable cookies in Internet Explorer 9:
  1. Click on Tools
  2. Choose Internet Options
  3. Click on Privacy tab
  4. Click on Advanced button
  5. Check the Override automatic cookie handling box
  6. Enable/accept cookies
  7. Click on Always allow session cookies
  8. Click OK
  9. Restart your browser
Instructions to enabling cookies in Firefox
Instructions to enabling cookies in Safari 3


Delete Temporary Internet Files and Cookie Files

Instructions to delete temporary Internet files, history, and cookies in Internet Explorer 9:
  1. Open your Internet Explorer browser
  2. Click on Tools
  3. Choose Internet Options
  4. Under the General tab > Browsing History, click the Delete button
  5. Check Temporary Internet Files, Cookies, and History
  6. Click the Delete button
  7. Also under Browsing History, click the Settings button
  8. Click Automatically check for newer versions of stored pages
  9. Click OK
  10. Restart your browser
Instructions for deleting temporary Internet files, history, and cookies in Firefox
Instructions for deleting temporary Internet files, history, and cookies in Safari 3


Enable Java and Javascript
You must have JavaScript enabled when using the eCatalog.

Instructions for enabling Java and Javascript in Internet Explorer 9:
  1. Click on Tools
  2. Choose Internet Options
  3. Click on the Security tab
  4. Make sure the security level for this zone is no higher than Medium-high
  5. Click on Custom level
  6. Scroll down to Scripting > Active Scripting and make sure that Active scripting is enabled
  7. Click OK
  8. Restart your browser
Instructions for enabling Java and Javascript in Firefox
Instructions for enabling Java and Javascript in Safari 3


Update Pop-up Blocker
If you use Internet Explorer's Pop-up Blocker feature, you must disable the Pop-up Blocker in order for the eCatalog and Library's website to function properly.

Instructions to disable the pop-up blocker for selected sites in Internet Explorer 9:
  1. Click on Tools
  2. Choose Internet Options
  3. Click on Privacy tab
  4. If Turn on Pop-up Blocker IS NOT checked, then Pop-Up Blocker is NOT enabled. Click OK and you are done
  5. If Turn On Pop-up Blocker IS checked, then Pop-up Blocker IS enabled.
  6. Click Settings
  7. Under Exceptions, add these 2 Library websites:
    • http://ecatalog.wclibrary.info
    • www.wclibrary.info
  8. Click OK
  9. Restart your browser

Update Content Advisor
If you are use Internet Explorer's Content Advisor feature, you must enable access to eCatalog and the Library's website.

Instructions to update the Content Advisor in Internet Explorer 9:
  1. Click on Tools
  2. Choose Internet Options
  3. Click on Content tab
  4. Under Content Advisor, if Content Advisor is enabled, click Settings
  5. Under Approved Sites, add these 2 Library websites
    • http://ecatalog.wclibrary.info
    • www.wclibrary.info
  6. Click OK
  7. Restart your browser

Firewalls/Security Suites
Sometimes firewalls and security suites block access to sites, including eCatalog. Check to make sure that your software does not block cookies and that browser privacy is disabled. In addition, you may need to temporarily disable your firewall to successfully log in. You can then enable your firewall when you are finished using the Library's website/eCatalog. To disable and enable your firewall and/or security suite, follow the instructions provided with your software.


Problems with eCatalog?
Email the Library's Reference staff and describe your problem.
Please be sure to include the following information in your email:
  • Where you were when the problem occurred (home, work, etc.)
  • Date and time when the problem occurred
  • The nature of the problem
  • Any error message you may have received
Emails are typically responded to within one business day. If you need a more immediate response, call 937/433-8091, ext. 2 during the Library's open hours.


Access eCatalog














Get a Library Card

Don't have a Washington-Centerville Public Library Card yet? Sign up for one online today, and begin using Library cardholder services immediately!