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Get research assistance by texting one of our Reference Librarians with your mobile phone! Here's how:
  • Using your cell phone, choose to send a message to 265-010
  • Type: askwclibrary [your question] (without brackets)
  • Example: askwclibrary when did ohio become a state?

 

Standard text messaging rates of your mobile phone plan apply.

 

Frequently Asked Questions

When can I text the Library?
We're available to answer your questions via text message during regular library hours.
(Texting is not available on Fridays from 6-9 or on Sundays).


Once I text the Library, how long will it take for me to get an answer?
In an instant, usually! While we expect to be able to immediately reply to your message, we will handle all incoming text messages in the order we receive them. Patrons visiting the library in person will have priority. If you are unable to reach us via text message, or if you feel you have been waiting too long for a response, please contact us by phone at 937/433-8091, extension 2.


What kinds of questions can I ask?
Please ask the same kinds of research questions you would ask if you were visiting the library! Since text messages are limited to 160 characters, this mode is best suited to factual questions or short research questions that can be answered quickly and easily. Examples:

Do you have a copy of... (title of book, movie, CD, etc.)?
What's the population of... (city, township, state, country, world)?
What major world events happened on the day and year I was born?
What's the trade-in value of my car?
I need a phone number for...
When did Ohio become a state?

If your research question requires more time or clarification, we may ask to communicate with you by phone or e-mail.

Staff will not answer questions about your Library Account through text messaging. Questions about the items you have checked out, fines, renewals, or other questions about your account may be asked using our online form or by calling 937/433-8091, extension 1.


Will my text messages be private and secure?
The Library does not save or log any text messages. We will not publish or share your mobile phone number. Text messaging, like e-mail, is not a completely secure form of communication, so please do not use it to send confidential or sensitive information.

As a service to its users, the Washington-Centerville Public Library provides links from its Web site to other sites. The Library is not responsible for the content of these external sites, and the inclusion of a link to any site does not constitute endorsement of that site by the Library or its staff. The Library makes every attempt to select sites that are not partisan, one-sided in view, or highly controversial.

Centerville Library • 111 W. Spring Valley Rd. • Centerville, OH 45458 • 937/433-8091
Woodbourne Library • 6060 Far Hills Ave. • Centerville, OH 45459 • 937/435-3700